For your convenience, our most common customer questions are answered right here.
Do you offer Telehealth during COVID-19?
Yes, I am offering telehealth during the COVID-19 pandemic via the HIPAA-compliant Doxy.me video platform. Clients must be in the state of Iowa (or a select few other states) during sessions. Sorry, I’m not accepting Medicare at this time. Wellmark/Blue Cross Blue Shield is accepted. Additionally, Wellmark is waiving copays and coinsurance during COVID-19.
Do you take new clients?
Yes, via telehealth at this time.
Do you work with children?
I work primarily with adults but under certain conditions I may accept a pre-teen or teenager. Contact me if you would like services for a person in this age group.
Do you work with couples?
Usually not, but exceptions may apply. Contact me for more information. I do work on relationships but with one of the partners.
How often do I see you?
We will determine how frequently we meet depending upon your goals and needs. Usually, clients come once a week until enough progress has been achieved to space out the sessions to every other week, monthly or some other interval.
What are your hours?
Sessions are by appointment only.
Do you take insurance?
I take Wellmark – Blue Cross/Blue Shield. For other insurances, I can provide a receipt that you can send to your insurance company for reimbursement.
Do you accept Medicare or Medicaid?
I’m sorry, I don’t.
Would you come to my home for a session?
Yes but out-of-office sessions may not be covered by your Health Insurance. Call your insurance first. If your insurance does not cover out-of-office sessions, you will have to pay full fee + a mileage fee.
Can you do sessions by phone?
I can but insurance does not cover therapy by phone. You will therefore have to pay out of pocket for a phone appointment.
How do I pay?
You can pay with cash, check or Venmo. Debit and credit card are not accepted at this time.