For your convenience, our most common customer questions are answered right here.

Do you offer Telehealth during the COVID-19 pandemic?

Yes, I am offering telehealth during the COVID-19 pandemic via the HIPAA-compliant video platform. Clients must be in the state of Iowa (or a select few other states) during sessions. The only health insurance I accept is Blue Cross Blue Shield. For a limited time, BCBS is waiving copays and coinsurance during the pandemic.

Do you take new clients?

Yes, via telehealth at this time.

Do you work with children?

I work primarily with adults but under certain conditions I may accept a pre-teen or teenager. Contact me if you would like services for a person in this age group.

Do you work with couples?

Usually not, but exceptions may apply. Contact me for more information. I do work on relationships but with one of the partners.

How often do I see you?

We will determine how frequently we meet depending upon your goals and needs. Usually, clients come once a week until enough progress has been achieved to space out the sessions to every other week, monthly or some other interval.

What are your hours?

Sessions are by appointment only.

Do you take insurance?

I take Blue Cross/Blue Shield. For other insurances, I can  provide a receipt that you can send to your insurance company for reimbursement.

Do you accept Medicare or Medicaid?

I’m sorry, I don’t.

Would you come to my home for a session?

Yes but out-of-office sessions may not be covered by your Health Insurance. Call your insurance first. If your insurance does not cover out-of-office sessions, you will  have to pay out of pocket plus a mileage fee.

Can you do sessions by phone?

I can but insurance does not usually cover therapy by phone. Check with your insurance first.

How do I pay?

You can pay with cash, check or Venmo. Debit and credit card are not accepted at this time.